Policies and Procedures
The Gambling Commission has a range of functions, set out in section 224 of the Gambling Act 2003. In discharging those functions, the Commission will follow the policies and procedures set out below.
The Practice Notes provide overall guidance on the operation of the Commission.
Particular procedures (based on Gambling Act requirements) have been prescribed for licensing applications, appeals and complaints. The Gambling Commission has also developed forms to be used when filing applications, appeals and complaints. For ease of reference, the relevant form(s) are linked to each procedure set out below.
The Commission’s Protocol for Casino Licence Holders Relating to Processing of Variation and Approval Applications sets out the practices of the Commission when processing applications by Casino Licence Holders. It clarifies when applications need to be lodged, and what information needs to be provided.